Care and Cleaning Instructions
- Clean up spills immediately. Use a blotting rather than a wiping action. Water left over a long period of time will cause white spots in the finish. Alcohol, perfume, after-shave, and medications can cause severe finish damage.
- Lift and place objects rather than dragging them across the furniture surface.
- Avoid placing furniture directly under sunlight.
- We recommend frequently dusting with a clean, soft, dry, lint-free cloth. Clean the surface by rubbing in the direction of the grain. We recommend polishing your furniture approximately every year.
- Normal softening and puddling of the foam and fibers in seat and back cushions, should not be considered a defect, nor confused with abnormal wear and loss of resiliency in cores and filling materials. From time to time, your seats and back cushions will need "fluffing up" as any upholstered furniture does and should be regulated with use.
- Real wood needs to be treated with care. Avoid direct sunlight as this can fade the wood dyes used unless the product is specific for outdoor use where we apply high-quality outdoor polish.
- Our Wood collections have water-based PU polish surfaces and can mostly tolerate the mild heat from dinner plates, however, they cannot tolerate greater temperatures from dishes heated on the stove-top or in conventional or microwave ovens. To avoid damage to table tops we strongly advise the use of coasters and placemats. A table cloth may also be recommended if there is an increased risk of spillages.
- The lacquer can be wiped with a wet cloth occasionally, however, it cannot tolerate excessive quantities of liquid. Dry any spills immediately and polish the surface, otherwise liquid may seep through the lacquer and cause irreparable damage.
- Solid wood furniture is a natural product and may expand and contract due to varying temperature and moisture conditions. This may result in some cracking. Get the cracks refilled by a professional agency to retain the quality of your furniture.
- Remove ordinary household dust with a soft, clean cloth, wiping with the grain. If using a furniture dusting-aid product, make sure to follow the manufacturer’s directions on the product.
- Fabric colours will fade over time if exposed to direct sunlight.
- Plump up the cushions weekly and rotate them once a month to ensure even wear.
- All Fabrics spot clean only with a water-free dry cleaning solvent. Pre-test a small, inconspicuous area before proceeding. Do not saturate.
- Do not use water to clean fabrics on a daily basis. To prevent overall soiling, frequent vacuuming or light brushing with a non-metallic, soft bristle brush to remove dust and grime is recommended.
- Do not place fabric covers in a washing machine. Only cushion covers with zipper should be removed and dry-cleaned.
- When cleaning a spill, blot immediately to remove spilled material. Evenly clean the entire panel in a seam to seam fashion. Do not clean just the spots or stains.
- We highly recommend having your upholstery professionally cleaned every 6 months 1year. Frequency of cleaning depends on the stains, dust or dirt on your fabric.
- We use toughened safety glass on all items of furniture if stated. Standard household glass cleaner can be used with caution but should not come into contact with any wood or metal surfaces. Do not use abrasive sponges/scouring pads as this may scratch the glass.
- Glass and/or Mirrored surfaces require low maintenance. A daily wipe with a slightly damp cloth is sufficient.
- Objects placed on Glass or Mirrored Glass should always have a felt protector applied to the underside of the item so as not to scratch the surface. Further, items placed on the Glass should be the correct weight for the Glass thickness.
- Shutters with glass or mirrored surface should be handled with care and softly operated to avoid breakage.
- All of our metal products are powder coated with a clear or coloured finish. Powder coating is very hard wearing and will offer the highest level of protection unless scratched.
- Metal surfaces do not require any special maintenance apart from general periodic cleaning. A damp cloth or duster should be more than sufficient. Avoid abrasive materials such as Scotchbrite sponges as these will scratch the coating.
- Do not apply any chemicals as this could dull or even damage the finish.
- If the coating gets scratched and bare metal is showing this will need to be touched up with lacquer or wax to avoid corrosion.
- Powder-coated items will rust much quicker if used in high humidity areas such as bathrooms or if left outside.
- Our metal products are classed as ‘Industrial’ inspired and so a few imperfections arguably only add to the look.
- Marble accessories to be handwashed only with water or gentle neutral cleaners. Do not soak or leave in water to avoid splitting. Dry the surface immediately with a soft cloth after rinsing. Do not use vinegar, lemon, bleach, or abrasive cleaners. Not recommended to wash in a dishwasher.
- For Marble/ Stone tops avoid acidic substances or cleaners. Acidic substances can etch into the surface and leave the marble looking dull and lackluster.
- Marble is easy to clean and maintain. Gentle soap and water are enough to get the job done.
- Unfortunately, even with careful attention and regular cleaning it's still possible that your marble countertop will stain. Address these stains immediately. Be sure to remove stains before they become permanent fixtures on the countertop so your marble countertops look great for years to come.